Frequently Asked Questions
Your coffee is roasted to order by our certified Master Roasters and shipped within one day of roasting via USPS or UPS. Your order will ship no more than 3 Full Business Days after your order is placed.
Shipping to the lower 48 states only is Free for all orders over $50. Otherwise a flat $6 shipping and handling charge will apply.
Yes, log into your account at any time to edit your information.
Coffee is best stored in a dry location and kept away from heat until you brew it.
Roasted coffee is best for approximately six weeks after roasting. Our coffee comes in one way degassing valve sealed bags to help maintain freshness. The valve allows CO2 to escape and prevents oxygen from entering the bag.
We do not ship pre-ground coffee as grinding shortens the freshness life of your coffee. Grinding whole beans creates the largest surface area which results in coffee freshness deteriorating more quickly. To preserve peak flavor, it is best to keep your beans in their whole bean state and grind just prior to brewing.
A blend combines several beans from different countries of origin. Blending is done to balance flavors and appeal to the palate. Single origin coffee is sourced from one geographic region.
Home Brewing is a SCIENCE. Check out our Home Brewing Tips page for detailed steps for brewing the perfect cup
Yes. Just log into your account and the changes you would like.